Who we are

Francesco Bianchi

Francesco Bianchi

While packing before a journey what is it that has to be there in your backpack?

I can’t travel anyway without a series of bags full of colored markers. You never know when there’s need for a drawing.

What was the most impactful, transformational experience you had, professionally or private? Why?

On 30th July 2019 I learnt that drawing beautiful and impactful flipcharts can be extremely simple if you know the right method to do it and the act of doing it can unlock a new universe of opportunities. All of a sudden, I had an industry recognized way to enrich my communication and my understanding of the world. As a kid, I had developed instinctively my own language that mixed visual with more traditional text. When I started working, I had suppressed the practice of using that language to take notes. Now, I feel I have green light to speak that visual language in anything I do, regardless of the context.

List three values on which you base your actions and your life.

  • Authenticity. Being your true self makes you feel better with yourself, ensure that everything you do has purpose and allows the others to trust your words & soul.
  • Acceptance. Everyone needs to be accepted in the groups they are part of. That’s true in the private life as much as at work. You can’t expect to be accepted if you are not the first one ready to do so. Accepting everyone inevitably leads to the richness of full diversity.
  • Fun. We work so many hours in our lives that things would be pretty grim without the addition of a component of fun!

What is it in your job that you enjoy the most?

Helping people having a more fulfilling and enjoyable life at work. Many don’t know or forgot that work can be fun. I like to constantly remind that to them so that we can start having fun together :).

What episode related to your profession would you like everyone to know about? How do you think it can help other colleagues and why?

Not really an episode but a habit I have developed during the pandemic. I rarely start a call without doing a couple of minutes of small talk, even when in a rush or in a situation of pressure. That’s a small but important habit that serves multiple purposes: it allows people who are a bit late because the previous call has overrun to join the new call without feeling guilty or that they have lost key parts; it helps new joiners transitioning from a situation to a new one; it helps everyone connecting and so relaxing, increasing the level of engagement (and so productivity) and limiting any eventual conflict. It basically acts as a constant reminder that we are all always humans and as such should be treated.

Add a personal anecdote, the kind you’d put at the bottom of your résumé – or at the beginning, depending on your point of view – under hobbies and interests.

My main hobby is… to try out new hobbies! I like to change regularly and that has turned me into a jack of all trades. Recently I see to have settled on 2 hobbies that I had since I was a kid but that I’ve started exploring only in recent years: playing piano and doodling.