Case history
Agile Mindset: a story from the banking industry
The agile principles applied in a financial institution that follows strict regulations. Even in this highly regulated environment, Agile principles were applied and our clients goals were achieved.
We have made a positive impact on
0
People
In ~150 days we have been working with
0
People
A commercial structure to be reshaped
The Agile approach was key in forming autonomous teams. Within them, people have been able to transform the way they work by making it more transparent, so that now each team member knows what the others are doing and their purpose is shared. This also allows for consistent verification and precise measurement of each process. Which outcome? Business objectives are met within the timeframe driven by business strategy.
Initial background
- Team with a few missing skills.
- Outsourced platform management.
- Potential conflicts with other customers in the marketplace.
- Different geographical areas involved.
- Synchronisation of release plans of other (non-agile) services.
- IT in a formal different company.
Customer’s needs
- The presence of right people for this reorganisation
- Estimate of the timing to be on stream
- Training and hiring the people needed
- Management of hierarchy and alignment with Performance Manager
Timeline and project lifecycle
1
Assessment & Goal settings
2
Organisation design
3
Training and pilot project
4
Ramp - Up
5
Portfolio & QBR
How we have been supporting the transformation
From teams to the whole bank
Approach, organisation, actions
AR team coaching, collaboration with Transformation Team, 2-week sprint, impediment board, care and growth of internal scrum masters, continuous improvement tools.
Focus areas
Team coaching
Actions
- Training
- Basic mechanics
- Performance
Portfolio & Budgeting
ACTIONS
- Workshop
- Demand Process
- Prioritisation and Driver
- QBR
- Experiment and rollout
Organisational consulting
ACTIONS
- Value stream
- Model
Organisation
ACTIONS
- Alignment between teams
- QI planning
- Forecast
- Alignment with the rest of the company
Organisation outcomes
New Product Owner training
5 new Scrum Master (recruiting)
Business outcomes
Reduce of time to market of about 10%.
Increased release frequency
Organisation structure
Before
Hierarchical pyramid scheme
After
Flat hierarchy in tribes. Quarterly budgeting and governance cycle, rather than yearly
Our stories
Agile Mindset: a story from the banking industry
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